Technology and Training Systems Essay Example | Topics and Well Written Essays - 1000 words

Technology and Training Systems - Essay Example customers are increasingly making unique and unpredictable product demands and most of them want the products of services that are right for them instantly. I realized that predicting customer demands and articulating product specifications are becoming very difficult, and; hence, Wal-Mart needs to recruit employees with relevant technological requirements who can adapt to the dynamic product changes in order to enhance their productivity. They also need to institute stable processes that employees can use the rapid and unpredictable technological changes taking place in the world today (Fishman, 2007). This will, in turn, allow the company to build stable and flexible platforms of process capabilities on a continuing basis, and; thus, enhance the employee’s technological knowledge and increase process efficiency, which are clear indicators of a stable process of change. Wal-Mart will also need to design training systems in order to increase competency and productivity of empl oyees. These training systems will help reduce the cost of creating new and varied products by establishing a stable efficient platform of capabilities (Dreher & Dougherty, 2001). Thus, they will need to put in place training systems that enable employees handle a greater variety and range of customer and market needs. Wal-Mart will have to enhance its response to market transformations by both business and information systems staff by creating systems that can be amalgamated and integrated across changing products and markets Wal-Mart’s current staffing system focuses on four key characteristics in assessing employees’ skill potential namely attitude, aptitude, applicability and experience. In assessing attitude, the characteristics required by each employee are a team player, empathy,... Wal-Mart will also need to design training systems in order to increase competency and productivity of employees. These training systems will help reduce the cost of creating new and varied products by establishing a stable efficient platform of capabilities. Thus, they will need to put in place training systems that enable employees to handle a greater variety and range of customer and market needs. Wal-Mart will have to enhance its response to market transformations by both business and information systems staff by creating systems that can be amalgamated and integrated across changing products and markets.Wal-Mart’s current staffing system focuses on four key characteristics in assessing employees’ skill potential namely attitude, aptitude, applicability, and experience. In assessing attitude, the characteristics required by each employee are a team player, empathy, patience and an active listener. The staff is also required to be professional, resourceful, polite, c ourteous, friendly, helpful and persevering. Aptitude entails the ability by staff to learn new skills, retain them and integrate them with the old ones. Applicability is the ability for staff to apply knowledge and skills to appropriate use, sharing this knowledge and skills with others, and foreseeing new areas where these skills may apply. In terms of experience, Wal-Mart considers the number of year’s experience an employee has in a given skill, whether it is up to date and the degree of variation of the experience.